Hotel Re! @ Pearl'S Hill - Singapore

This hotel was near Outram park station (though it's a uphill walk from there). Outram park is in the middle of the tourist district so it's just a few hops away from all major attractions in Singapore.

This is definitely not a hotel for business travellers. Backpackers, maybe. I got a blood stained bedsheets, a pretty dirty washroom and almost no utilities like an ironing board/iron. Since I was on a business trip, finding a cab was difficult and walking to outram park was 15-20min sweaty walk which I wanted to avoid. All in all I think this hotel needs to improve its rooms and cleaning standards.

The room design was very retro and modern. It was also very clean.

The location of the hotel is relatively inaccessible. For the location and facilities available, the room was relatively pricey. I made a request for a double bed but the hotel guest was not aware of such and hence did not reserve a room with a double bed and I ended up having 2 twin beds. Hotel staff at reception counter was not very friendly.

Location is at best. It's fairly near Orchard, Suntec, Chinatown, and other tourist destinations. You may jog around the hotel because it's near a park, or simply relax.

Hotel staff could have been more helpful by informing 1st-time visitors how to properly use elevators, what amenities are complimentary, etc. We didn't know that the peanuts, bottled water, and canned softdrinks are not free. We didn't know the schedule of the buses. We knew only when we asked if they're free or not, what amenities we were entitled to. I suggest either a piece of paper informing the visitors what are free & the amenities that can be used or not, be given; or a short verbal orientation be given. Gym could have been bigger to accommodate more persons.

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STAFF NOT NICE, WHEN WE BOOK HOTEL WILL HAVE A MASSAGE FOR 2 PEOPLE 10 MIN BUT WHEN WE CHECK IN THERE IS NO ANY THING AND THEY ALSO ASK US FOR EXTRA CHARGE FOR BREAKFAST NORMALLY WE BOOK ALREADY

I like the hip room design which provides a great ambiance for people who are so used to the old and dreary designs of ordinary hotels. Wifi is free.

The location is the only caveat here, if only they could provide a 10-min. interval shuttle bus from hotel to outram mrt station. This would solve the location problem. Period. It rather has hourly intervals of strictly specified destinations, which guests aren't so keen on going. Sometimes they are kind enough to bring you to your destination if you are the only person left. But there were times that the shuttle just veers away from the supposed waiting area at the prescribed time, leaving you disgusted for spending so much time to wait and just to see the shuttle skip past your supposed waiting area.

courteous & helpfull staff.. the hotel is in a quiet and relaxing location.. breakfast choice is excellent.however a 24 hour inouse restaurant would have be a plus point.

could have informed the guests about the bus facility or what time the pantry closes during check in time.

There was absolutely nothing memorable about the hotel except the design of the room itself.

Service was poor. Faulty equipment in the room were not fixed at the end of 3 nights' stay. Staff at concierge were rude.

The location of the hotel is slightly out of city area, enjoyed the quietness.

The bed was so comfortable and the view of the park was wonderful.

Not much in the way of TV channels in english to choose from.

cosy room

there is no hand soap bar provided for hygiene

The view & the nostalgic surrounding

The shuttle bus service

Clean, silent, safety, nice food.

good location value for money .

the only thing is u need a card to access d lift to d room n the smoking corner is outside of the hotel so we have to drag kids along jus to have a puff cos no card equals to no electricity in d room

Head and shoulder massage.

There is nothing else I like. The food is bad. The staff is bad. The service is bad. I wonder I will stay there again.

Having stayed at Hotel Re last year we knew what to expect however, I found standards to have dropped dramatically. Breakfast was of very poor standard. I would still recommend this hotel if you were to get a good rate but I wouldn't expect too much. The location is ok we usually have a car when we visit Singapore however it is only a 10 minute walk to the MRT station.